Refund & Cancellation Policy

Last updated: 26 September 2026

This policy applies to all services purchased from AI-POWERED.IN, a sole proprietorship. As our services are custom and digital, refunds depend on how much work has been completed at the time of cancellation.

1. Cancellation by the Client

• Before work starts: if you cancel before we begin work on the project, you will receive a full refund of the amount paid.
• After work has started: you may cancel at any time by email. We will refund the amount paid minus the value of work already completed and any third-party costs incurred on your behalf (such as paid APIs, licences, domains or hosting).
• Completed milestones: payments for milestones that have been delivered and accepted are non-refundable.

2. Cancellation by Us

If we are unable to deliver the agreed service, we will cancel the engagement and refund the amount paid for the undelivered portion of the work.

3. Subscriptions and Maintenance Plans

Monthly support or maintenance plans can be cancelled at any time before the next billing cycle. The fee for the current, already-started billing period is non-refundable.

4. Non-Refundable Items

• Work already delivered and accepted by the client
• Third-party costs paid on the client's behalf
• Consultation sessions that have already taken place

5. How to Request a Refund

Email info@ai-powered.in with your name, invoice or payment reference, and reason for cancellation. We will acknowledge your request within 2 business days.

6. Refund Processing Time

Approved refunds are processed within 5–7 business days and credited to the original payment method (card, UPI, net banking or wallet) used for the transaction. The time for the amount to reflect in your account depends on your bank or payment provider.

7. Service Delivery Policy

All our services are delivered digitally. No physical products are shipped. Deliverables are provided via email, shared code repositories, or deployment to the client's server, within the timeline mentioned in the quotation — typically between 1 and 8 weeks depending on project scope. Service begins after the advance payment is received and requirements are confirmed.

8. Contact

For any questions about cancellations or refunds:
Email: info@ai-powered.in